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Bet25 FAQ — Most-Asked Questions

Join Bet25

18+ | Gamble Responsibly | T&Cs Apply

About Bet25

Is Bet25 Casino safe and legitimate?

Bet25 is operated by Horns and Hooves Company Sociedad Anonima, registered in Costa Rica (registration 3-101-922698), and licensed by the Government of the Autonomous Island of Anjouan, Union of Comoros (License No. ALSI-202505001-FI1). The games come from certified, independently audited providers operating under their own regulatory frameworks.

Who can play at Bet25?

You must be 18 years of age or older (higher in some jurisdictions). Confirm your country of residence is permitted in Bet25's Terms and Conditions before signing up.

What languages does Bet25 support?

The site is available in English, German (Deutsch), Spanish (Español), French (Français), and Portuguese (Português). The language switcher is at the bottom of the sidebar.

Account & Sign-Up

How do I sign up at Bet25?

Through WalletConnect — connect a self-custody EVM wallet (MetaMask, Trust Wallet, Rainbow, Ledger Live, Coinbase Wallet, or any WalletConnect-compatible wallet). No email-and-password account creation is required. See Registration for the full walkthrough.

Do I need to verify my identity (KYC)?

KYC may be required at certain withdrawal volume thresholds — Bet25 surfaces the request inside your account when prompted. Submit documents proactively if you intend to withdraw significant amounts.

Can I have multiple accounts?

No. One account per person — this is standard practice at all licensed operators. If your wallet is compromised, contact Live Support immediately rather than creating a new account.

How do I close my account?

Contact Live Support (sidebar) or email info@hornsandhooves.co with a closure request. See Responsible Gambling for self-exclusion details.

Deposits & Withdrawals

What cryptocurrencies does Bet25 accept?

The full list of supported assets and chains surfaces inside the Cashier after WalletConnect sign-in. WalletConnect itself is the universal protocol Bet25 uses for connecting any EVM-compatible wallet. See Payment Methods for the full Cashier walkthrough.

Can I deposit with a credit card or bank transfer?

No fiat-deposit path is visible on bet25.com's public pages. Bet25 is crypto-first. If you do not hold crypto, you will need to acquire some from a major exchange before depositing.

How fast are withdrawals?

On-chain settlement — once the operator side approves the withdrawal, the transaction broadcasts at network speed. There are no bank-rail delays. This is a genuine advantage of crypto-first banking.

Will I pay fees on deposits or withdrawals?

The Cashier displays any applicable fees alongside the deposit / withdraw flow. Network gas fees are always paid by the wallet that broadcasts the transaction.

Bonuses & Promotions

Is there a bonus code for the welcome offer?

No code required. The First Bet Bonus activates automatically inside the WalletConnect sign-up flow. Seasonal promo codes may apply to specific offers; see Bonus Codes.

What is the welcome bonus?

The First Bet Bonus — terms surface inside the WalletConnect sign-in flow rather than on public pages. See Promotions.

What is the Bonus Wager tool?

A real-time tracker in the sidebar showing wagering progress on any active bonus — total wagered, contribution per game type, remaining requirement, expiry. Unusual to surface as a primary navigation item and a genuine transparency positive. See VIP & Rewards.

Games & Play

How many games does Bet25 have?

2,056+ games across slots, megaways, bonus-buy, jackpots, crash, tables, and live casino — covering the full crypto-casino category surface visible in the lobby.

What's the Predictions market?

A separate betting surface alongside the conventional sportsbook — stake on outcome predictions across events. Wider product surface than most crypto casinos. See Sports + Predictions.

Are the games fair?

Yes — content comes from certified, independently audited providers (Pragmatic Play, Hacksaw Gaming, BGaming, Amusnet, Pragmatic Play Live, Evolution, among others visible from homepage branding) operating under their own regulatory frameworks. RTPs and RNG certifications sit with the studio, not the operator.

Mobile

Does Bet25 work on mobile?

Yes — Bet25 is a mobile-responsive single-page application. All 2,056+ games, the sportsbook, predictions, and the Cashier work on mobile. WalletConnect deep-links to mobile wallets natively. See Mobile Casino.

Is there a Bet25 app?

A dedicated App entry in the sidebar surfaces details inside the Apps section after sign-in. The browser-based mobile experience does not require any app installation.

Support & Responsible Play

How do I contact support?

Live Support in the sidebar — opens a chat widget on every page. For account-specific or complex issues, email info@hornsandhooves.co.

What responsible gambling tools are available?

See Responsible Gambling for tools, free support helplines, and warning-sign guidance.

18+ | Gamble Responsibly | T&Cs Apply.